These Terms of Use cover both the Vixen RV Network website at vixenrv.net and the Vixen RV Network mobile app (together, the "service"). The same rules apply in both places. If you use either one, you agree to these terms and to the Privacy Policy.
Apple's standard Licensed Application End User License Agreement still governs your download of the iOS app from the App Store. These terms are the community rules for using the service. They are not a replacement for that Apple license.
Real identity. Use your real first name and a real photo of yourself. We compare the photo with the one on your Facebook profile when one is available. Do not use a fake name, a logo, a pet, an RV, or a photo of someone else.
What you may post. Post the way you would on X (Twitter): short, on topic, and legal. Content must relate to Vixen RV products, repairs, travel, or the community. Do not post unlawful, abusive, or off-topic material, and do not post anyone else's private information.
You keep ownership of what you post. You give Vixen RV Network permission to store, display, and moderate that content on the website and in the app, including showing public posts to other members and to search engines, as described in the Privacy Policy.
Moderation. We may edit, hide, or remove content, and we may suspend or close an account, with or without notice, if these terms are broken or if we need to for the safety of the community. Members can report content and other members. A report is reviewed by us. It does not by itself delete the other person's account.
Your responsibility. You are responsible for what you do on the website and in the app, including what you post, who you message, and the friend requests you send. Do not rely on the service for professional mechanical, legal, or safety advice.
Accounts. You need an account to use member features. Keep your sign-in to yourself. You can permanently delete your account in the app under Settings, or on the website at vixenrv.net/user_delete_account. What is deleted, and what public posts remain in anonymized form, is described in the Privacy Policy and on that page.
Basic usage data. Visitors who are not signed in may be measured by Google Analytics 4 on the website. That can include pages opened, device and browser type, and a general location derived from the IP address. Signed-in pages do not load that tag, and the app does not. The website may also record pages, clicks, visit time, IP address, device and browser type, and search terms on our own server. We do not sell personal information. The Privacy Policy describes this in full.
Third-party links and sign-in. The service may link to other sites, including Facebook, or show their content. Those sites have their own terms and privacy policies. We are not responsible for them.
Liability. The service is provided as is. To the fullest extent the law allows, Vixen RV Network is not liable for lost data, lost profits, or other damages arising from your use of the website or the app, or from content posted by members.
Child safety (CSAE). Vixen RV Network (the website at vixenrv.net and the Vixen RV Network mobile app) has a zero-tolerance policy for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, and any content or conduct that sexually exploits, abuses, or endangers minors. Such content and conduct are strictly prohibited.
Reporting. If you see content or behavior that may involve CSAE or CSAM, report it in the app or on the website using Report Content / Report User, or contact us at https://vixenrv.net/contact_us.
Our response. When we obtain actual knowledge of CSAM or other CSAE on the service, we will take appropriate action, including removing the content, restricting or closing accounts, and preserving records as required by law.
Legal compliance. We comply with applicable child safety laws. When required, we report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) or the relevant regional authority.
Child safety contact. For child safety notices, including notices about CSAE or CSAM, contact us at https://vixenrv.net/contact_us. Please mark the message for child safety so it reaches the right person. Published standards: vixenrv.net/child_safety.
Changes. We may change these terms. The current version is the one shown on the website at vixenrv.net/terms_of_use and inside the app. Continuing to use the service after a change means you accept the updated terms.
Contact. Questions about these terms can be sent through vixenrv.net/contact_us.